Wellness Rewards Starter Pack and FAQ
posted by Amber Brady on February 3, 2023
Last month, the new, simplified, Wellness Rewards Program was introduced replacing the option to earn a premium discount in 2024. In the new program, employees and spouses on the state health insurance plan can each earn up to $500 ($1,000 total) by each completing wellness activities. The new program has 25 activities to choose from, and you can see the full list of activities and start earning rewards right away by logging into the ActiveHealth portal.
STARTER PACK
Earn your first $50 in wellness rewards!
Remember, gift cards are redeemed in increments of $50.
- $15: Sign up for and attend a Maximize Your Program webinar. This is the best place to learn more about the new rewards program and get your questions answered.
- $25: Complete a Health Assessment. Get an overview of your current health. Get started by reviewing this activity tile in the ActiveHealth Rewards Center.
- $5: Complete the Invest In Your Health Website Scavenger Hunt. Get to know the wellness resources available to you! Search through the Invest in Your Health website to answer questions and earn a reward. Get started by reviewing this activity tile in the ActiveHealth Rewards Center.
- $5: Complete the Optum EAP Website Scavenger Hunt. Get to know the mental health resources available to you! Search through the Employee Assistance Program (EAP) website to answer questions and earn a reward. Get started by reviewing this activity tile in the ActiveHealth Rewards Center.
FREQUENTLY ASKED QUESTIONS
Since the launch of the new wellness rewards program last month, the following list of frequently asked questions have been identified.
- Is there a way to earn a premium discount for 2024?
- No. The only rewards that can be earned in 2023 are gift cards. However, earners of the 2023 premium discount not only keep their discount this year but covered employees and spouses can each earn up to $500 in gift card rewards.
This means that this year, employees who combine both the premium discount and the gift card rewards will be able to earn the largest amount in wellness rewards ever.
- No. The only rewards that can be earned in 2023 are gift cards. However, earners of the 2023 premium discount not only keep their discount this year but covered employees and spouses can each earn up to $500 in gift card rewards.
- What will 2024 premiums be?
- Health plan rates for the next year aren’t determined until Open Enrollment. Look for information on 2024 health plan options and rates in November.
- Will there be a tobacco discount next year?
- The non-tobacco use incentive is part of the health plan rates. Any options for a non-tobacco use incentive in 2024 will be announced at Open Enrollment. Look for information on 2024 health plan options and rates in November.
- I just had preventive care done at the end of 2022, can it count toward my 2023 Wellness Rewards?
- Only preventive care completed from Jan. 1, 2023, to Dec. 31, 2023, will count toward the 2023 Wellness Rewards Program.
- Are the rewarded preventive screenings free?
- Preventive care is not subject to deductible or co-insurance. An annual physical is considered preventive care so there is no charge to you. Keep in mind providers are required to bill for all services provided during an appointment. If non-preventive care is provided at the same time as the wellness visit, there could be out of pocket costs.
If your cancer screening is considered preventive care, there will be no charge to you. If your cancer screening is considered diagnostic care, then you may incur charges for the screening. Call Anthem at (877) 814-9709 if you have questions.
- Preventive care is not subject to deductible or co-insurance. An annual physical is considered preventive care so there is no charge to you. Keep in mind providers are required to bill for all services provided during an appointment. If non-preventive care is provided at the same time as the wellness visit, there could be out of pocket costs.
- What documentation do I have to submit to earn the cancer screenings, dental cleaning and eye exam rewards?
- In most cases, you don’t have to submit anything. When you use your state employee insurance for these services, your provider files a claim with Anthem. Once Anthem processes that claim, Anthem lets ActiveHealth know what preventive care services you’ve completed, and your activity is automatically completed in the ActiveHealth Rewards Center. You can expect to see your reward within four weeks of your completed service.
If your claim was paid by other insurance, or your provider has not submitted a claim within 30 days, check out the ActiveHealth Rewards Center to see how you can provide documentation to get your reward.
- In most cases, you don’t have to submit anything. When you use your state employee insurance for these services, your provider files a claim with Anthem. Once Anthem processes that claim, Anthem lets ActiveHealth know what preventive care services you’ve completed, and your activity is automatically completed in the ActiveHealth Rewards Center. You can expect to see your reward within four weeks of your completed service.
- I won’t be able to earn the annual physical reward because I have to wait 365 days between physicals.
- Our health plans cover one annual physical every calendar year, so you do not have to wait 365 days from your last annual physical. If your physical is typically later in the year, you can move it up a few weeks and still be covered.
If you have any questions about the new program or other benefits related questions, contact the Benefits Hotline Monday through Friday (7:30 a.m. to 5 p.m. ET) at 317-232-1167 within the Indianapolis area or toll-free outside Indianapolis at 1-877-248-0007, or via email at SPDBenefits@spd.in.gov.